SUPPORT AND SERVICE

It is essential that we consistently meet our customer’s requirements and expectations for quality, performance, timeliness cost of products and services. The procedural outline of this followed during production of DRILL MACHINE and its PARTS.

To make sure our commitment to the customer, we provide –

  • Service Manual :– We provide service manual to customer so customer can place the order with actual parts no.
  • Maintenance chart :– We provide maintenance chart to customer so accordingly he can do daily maintenance of the machine.
  • Training :– We provide training to operator and customer on site at the time of machine delivery. At our factory, we conduct some training programme to the customer in some time duration and on customer demand.
  • Quick and easy service :– We have skilled service engineer who can solve the problem on site of the machine, that help the customer to reduce break down time.
  • Easy parts availability :- Customer can place order for parts on phone, by mail or taking picture and send it via WhatsApp. Customer can approach directly to our existing parts distribution network.
  • Stock :– As DAYAL is known as leading O.E. quality alternative parts supplier for drill machine in India. So, we have large stock of parts in our stock every time.